Pandora Media
Reviews and Complaints
Reconnect
- Good music
- Let me go searching when i want to go browsing
Preferred solution: peace of mind
User's recommendation: Keep it simple, or a clear button,.
Got a new Mazda CX5 that came with Pandora / does it expire?
I disabled Can’t get help with a service that open paying for three years. Call me God dammit I spent three hours and 25 minutes trying to type with one finger.call me 518339****
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Verified ReviewerDissatified
I am very upset with the service I have received. My husband passed away this year and he wanted me to go out and buy my daughter a ring from him.
I came to the Pandora store in the Cambridge Centre and purchased a ring for her. She loved the ring and takes very good care of her jewelry. However the band on the ring broke a few weeks ago. She took it into Pandora at the mall today to see what they could do as she is very upset.
They would not do anything as they said it was not a defect in the ring.
I am sorry but it is a defect in the ring and now she has nothing from her Dad. Please advise what I can do in this situation
Laurie Campbell/Crystal Campbell
- Quality and service
Preferred solution: Full refund
User's recommendation: Do not buy from this company
A charge we didn't order, concerned about Fraud
Preferred solution: Full refund
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Verified Reviewer | Wilmington, North CarolinaUnable to access Pandora plus account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Medina, OhioI am not happy how I have to get in touch with you to just change my cr. card no for billing . If I can't change it then you will lose a customer.
Service sucks
- Good sound
- No much music available
Preferred solution: Full refund
User's recommendation: Get something else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFeatures horrible for paying for it, disrespectful to women and girls
I have been with Pandora almost since the beginning, even before they had paid accounts. I switched to a paid account but have been noticing a disturbing trend of an insane amount of NAKED sexualized & objectified women on the album cover art!
It's incredibly disrespectful to Pandora's female customers, BECAUSE there's NO WAY TO DISABLE THE COVER ART! I don't blame Pandora for the tasteless "art", I blame them for not being able to disable it. So now I have to sift through multiple songs an hour with actual NAKED women showing on the so called "art" -- I can't imagine families with children having to deal with what is essentially *** I went to the community boards, for years now many other people have had the same concerns and they are never addressed! Furthermore, I have listened sometimes for over an hour and hear NO female singers??!!
I even added female singers and female-sung songs and I still get the same MALE singers over and over, so obvs the choosing algorithm is crap.
I guess Pandora and its exes don't care about women, see them only as sexualized objects, and don't think female artists deserve as much exposure? Shame on them
- Like the radio format
- Features not kept up with the times or needs of customers
- Lack of song diversity or access
- Subjecting subscribers to images of naked women
Preferred solution: I want them to fix the actual problem! A "disable cover art" option, according to the community boards and they can't even bother to monitor them to see what their customers want. I want them to listen to these valid concerns and add this feature.
User's recommendation: Go with another service that allows you to disable album cover art, Pandora's features are VERY lacking and haven't improved in years
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI see ads and I payed for no ads
Preferred solution: My account to make sure I have the no ad service.
User's recommendation: Not good
Service is sucks
I pay for subscription and my cell still has ads but my tablet is fine
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling problems
Change my device from one app to the next with new device horrible experience all my music is not have to download new music and start new playlist horrible experience
Preferred solution: Full refund
Help not working I pay for this call me
- No customer service for the damn disabled
Preferred solution: Help Oh hi this is the nightmare. I’ve been trying to text with my left hand forefinger for almost 3 hours. Well, I’m one please call me! 518–3 39–471. I’ve been a good customer, paying for many years goddamnit call me
User's recommendation: Pandora is Bad
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