marc C Oop

Reconnect

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When I shut my phone down every other night, I have to log back into my pandora account. My problem is I can't get to my favorite list that I';ve created. Pandora keeps making me look for new genres, or mood, ect. It's very difficult to get to my personal list. Especially while driving.Besides, now its making me look at a commercial. I pay not to look at commercials.. If I have to upgrade, I will go to someone else.
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Pros:
  • Good music
Cons:
  • Let me go searching when i want to go browsing

Preferred solution: peace of mind

User's recommendation: Keep it simple, or a clear button,.

Anonymous
map-marker Worcester, Massachusetts

Got a new Mazda CX5 that came with Pandora / does it expire?

Did not get an answer to my question. Does my pandora on my Mazda expire?how do add other artists to my pandora?
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Anonymous
map-marker Schenectady, New York

I disabled Can’t get help with a service that open paying for three years. Call me God dammit I spent three hours and 25 minutes trying to type with one finger.call me 518339****

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Pandora Media - I disabled Can’t get help with a service that open paying for three years. Call...
Jesus, God help me call me 518-339-****. You are going to quetzal to Im disabled, for god sake help me now Ive been trying for hours
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Laurie C Ere

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatified

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I am very upset with the service I have received. My husband passed away this year and he wanted me to go out and buy my daughter a ring from him.

I came to the Pandora store in the Cambridge Centre and purchased a ring for her. She loved the ring and takes very good care of her jewelry. However the band on the ring broke a few weeks ago. She took it into Pandora at the mall today to see what they could do as she is very upset.

They would not do anything as they said it was not a defect in the ring.

I am sorry but it is a defect in the ring and now she has nothing from her Dad. Please advise what I can do in this situation

Laurie Campbell/Crystal Campbell

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Loss:
$150
Cons:
  • Quality and service

Preferred solution: Full refund

User's recommendation: Do not buy from this company

Januce A

A charge we didn't order, concerned about Fraud

There was a bill on our Bank of America online which we did not make for $60 for pandora radio. We were wondering if this is a fraud or a scam. Is there a phone number where I can speak with someone?
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Loss:
$60

Preferred solution: Full refund

Kevin J Ovm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wilmington, North Carolina

Unable to access Pandora plus account

Unable to access my account today I was required to login to my account for the first time since I opened it. When I got in, I no longer had access to my existing pandora plus account. I had access to a free account and all of my stations were gone
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Maxine Y Oan

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Verified Reviewer
| map-marker Medina, Ohio

I am not happy how I have to get in touch with you to just change my cr. card no for billing . If I can't change it then you will lose a customer.

Why can't I just call customer service and get it changed. I have been trying for an hour to get it changed. When you charge my old no and it won't go through then you won't get paid.
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Hernando C Fgp

Service sucks

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Not good service jabsggdjdbwgwjjsbdvdhshsbvzjxndbsjsj bsbsbs do vsbsusbsbshsbsbsjsbsbsbsbsbshshshsbsh
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Loss:
$6
Pros:
  • Good sound
Cons:
  • No much music available

Preferred solution: Full refund

User's recommendation: Get something else

Cyndi M Fch

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Verified Reviewer

Features horrible for paying for it, disrespectful to women and girls

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Pandora Media - Features horrible for paying for it, disrespectful to women and girls

I have been with Pandora almost since the beginning, even before they had paid accounts. I switched to a paid account but have been noticing a disturbing trend of an insane amount of NAKED sexualized & objectified women on the album cover art!

It's incredibly disrespectful to Pandora's female customers, BECAUSE there's NO WAY TO DISABLE THE COVER ART! I don't blame Pandora for the tasteless "art", I blame them for not being able to disable it. So now I have to sift through multiple songs an hour with actual NAKED women showing on the so called "art" -- I can't imagine families with children having to deal with what is essentially *** I went to the community boards, for years now many other people have had the same concerns and they are never addressed! Furthermore, I have listened sometimes for over an hour and hear NO female singers??!!

I even added female singers and female-sung songs and I still get the same MALE singers over and over, so obvs the choosing algorithm is crap.

I guess Pandora and its exes don't care about women, see them only as sexualized objects, and don't think female artists deserve as much exposure? Shame on them

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Pros:
  • Like the radio format
Cons:
  • Features not kept up with the times or needs of customers
  • Lack of song diversity or access
  • Subjecting subscribers to images of naked women

Preferred solution: I want them to fix the actual problem! A "disable cover art" option, according to the community boards and they can't even bother to monitor them to see what their customers want. I want them to listen to these valid concerns and add this feature.

User's recommendation: Go with another service that allows you to disable album cover art, Pandora's features are VERY lacking and haven't improved in years

BJ P Rnu

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Verified Reviewer

I see ads and I payed for no ads

I am not paying you for information. I have been with Pandora since 2013. Have the no ad service. Now this morning I am getting ads. I just want to know why. You have my credit card number and have been charging it. You told me to check my account. Ha ha this is funny. You want me to pay you for you to tell me how I can check my account. *** poor service if you ask me. Not good
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Preferred solution: My account to make sure I have the no ad service.

User's recommendation: Not good

Hernando C Fgp
map-marker New York, New York

Service is sucks

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Not good hsbsbsbhsshsndjsjsbsnsjsnsndnsbshxgbxndjshshdjxjxbebehdhdndnbbsbsbsbsnsbsbsbsnsnsbsnsnsnsbshsj
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Anonymous
map-marker Rawlings, Virginia

I pay for subscription and my cell still has ads but my tablet is fine

I pay for a subscription and every time I listen to it on my cell I have ads when Im on tablet it works fine
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Rick H Nix

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Verified Reviewer

Billing problems

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I appear to have a subscription problem. You do not offer phone support. Bye. I am going to Spotify you guys suck.
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sheldon b Ozf

Change my device from one app to the next with new device horrible experience all my music is not have to download new music and start new playlist horrible experience

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Try to download to new device horrible experience lost my whole playlist have to start over again horrible experience
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Preferred solution: Full refund

Eileen H Stb

Help not working I pay for this call me

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Stroke CAnt text Cust service help PLEASE 518 339 ****what *** Call me Dan it ZPLEASE help Not all people can text
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Cons:
  • No customer service for the damn disabled

Preferred solution: Help Oh hi this is the nightmare. I’ve been trying to text with my left hand forefinger for almost 3 hours. Well, I’m one please call me! 518–3 39–471. I’ve been a good customer, paying for many years goddamnit call me

User's recommendation: Pandora is Bad