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I have been a paid Pandora customer for over 5 years. In the last 48 hours, Alexa won't connect to play Pandora. I can see by the comments on your mobile site, a lot of other people are having the same problem. It would be a good idea to communicate with your customers...
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Company wrote 0 private or public responses to the review from Nov 19.
1.0
I didn't like
  • Lack of connection to alexa
#1403496
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Pandora Internet Radio - I have canceled my subscription but your still charging me.

I’ve canceled my subscription and I’m still being charged. Now I can’t update my phone, because of this. I do Not want your subscription anymore. But I’m still being charged, Please end and Cancel my pandora subscription Now! GeorgeClamp@Outlook.com I would also like a Full refund due to this situation occurring over and over again.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 29.
1.0
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Exchange, Refund and Cancellation Policy
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#1390682
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Pandora Internet Radio - Poor listening

Welcome to regular radio commercials every 10 minutes,started out great commercials every half hour was fantastic.they are forcing you into premium listening, only forcing me to Spotify.see ya Pandora
Company wrote 0 private or public responses to the review from Oct 12.
1.5
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Product or Service Quality
#1379826
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Pandora Internet Radio - I'm getting charged for premium service BUTT !!!!!

I'm disappointed in PANDORA internet radio for charging me for premium service but not providing the service I am paying for. They don't allow you to call and discuss the problem.
Company wrote 0 public responses to the review from Oct 10.
1.7
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#1378162
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Pandora Internet Radio - Still have ads

I just upgraded to premium but I am still having ads I also would like to know what kind of deal I get if I have AT&T I need to know if I need to use if I can use Pandora today without hands or if I should switch to something else thank you
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 21.
#1361771
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Pandora Internet Radio - No radio service,no internet service,no human service

Lost pandora music,tried to use help.pandora.com. when that kept telling me to correct content,i tried to call them to ask what next option was. Dead end...
Company wrote 0 private or public responses to the review from Sep 19.
1.9
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Website
#1359914
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Pandora Internet Radio - Customer service???

Lost music service,online help usless,no one to talk to 9/ 19 /18
Company wrote 0 private or public responses to the review from Sep 19.
#1359903
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I have Pandora premium, I got it for when I go on vacation (no service areas) etc. Whenever I have no service & it goes in the offline mode it runs through all my songs over & over like every 5 seconds & it says buffering & nothing ever plays. This has been going on...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 10.
#1352060
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Pandora Internet Radio - Promotion offer

Terrible experience. That is all.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 04.
2.0
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Website
#1346528
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Contact Pandora Internet Radio

Mailing Address:
Pandora Media, Inc.
2100 Franklin St Suite 700
Oakland, California 94612
United States
Phone:
(510) 451-4100
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Pandora Internet Radio - Up grade

Did not talk to anyone
Customer made 6 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 03.
2.0
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Website
#1345412
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