Anonymous
map-marker Dunellen, New Jersey

What in the world has pandora done with these Spanish commercials.

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I feel offended when listening (for free I know) to Pandora with these Spanish commercials. What country do we live in. I married a hispanic and we are offended with listening to english songs to then have Spanish commercials on. If you want Spanish commercials give them their own songs. What is America coming to. Liz Santos
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Anonymous
map-marker Minneapolis, Minnesota

Cant connect to pandora on my television

Your customer service sucks I am 70 years old and you make it impossible to resolve any problems I may have
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Anonymous
map-marker Atlanta, Georgia

Billing

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Did not help and never talked to a live person and this crap survey will not accept less than 100 symbols
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User's recommendation: Don’t waste your time

Jim A Orm

Subscription change

Im trying to change my subscription from Pandor family to Pandora plus but on the site its saying Im on Pandora premium
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Pros:
  • Great music and quality of service
Cons:
  • Need to b

Preferred solution: Price reduction

Ruth M Sng

Talking to a person is very important

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I have two questions that need answered and no help getting the answers, this wouldnt happen if I could to a person
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Pros:
  • No personal contact

User's recommendation: Confusion

Eithen Cds

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Topeka, Kansas

Not able to renew my subscription

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Dont know much about using on line stuff. Understand everyone may not have knowledge or resources to use or use the internet
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User's recommendation: Understand everyone may not have knowledge or resources to use the internet

Armando S D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Winston Salem, North Carolina

Unable to connect I order to play music??

When activating my Pandora account I receive a message saying : Buffering , hour station will return soon but never does?? I changed my password too. Out of the 120 stations I can play four if Im off line??? This situation began approx. 4 or4 days ago. All other music plays fínele Apple Music , U tube Thank you
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Omar H Okh

Why do I have to upgrade. I pay $10 a month with T-mobile

Don't understand why I have to upgrade. I already upgrade. And T-mobile is taking money out of my account. Please help. Omarhasan53@***.com
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Preferred solution: Don't understand

Wendy E Gza

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Verified Reviewer

Can't listen to stations

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I paid the 4.99 upgrade for pandora and I can't change it to other stations. I am also getting a temporary limit warning when I try listening to a song. It's upsetting that customers are not able to reach anyone.
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Loss:
$5
Cons:
  • Not able to contact customer service

Preferred solution: Full refund

User's recommendation: Get a phone number so customers can call.

Kenneth K Axo

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

Tried to contact somebody could not talk to anyone it sent me to Sirius radio could not speak to a representative from Pandora

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I did the upgrade, no commercials, unlimited skips, For $4.99 I still have commercials and still have limited skips And have been billed for my first month therefore, Im not satisfied, and would like to cancel the subscription
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User's recommendation: Before you purchase speak to a human being

Krishawnda R

Subscription cancellation

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Worst ever don't use no one ever got back to me this isn't even a costumer service sight don't get confused
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Loss:
$15

Preferred solution: Full refund

Taja Pcc

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Verified Reviewer

I pay already and it keeps asking me to purchase.lso lost all my saved stations AND cannot get a hold of customer service to resolve

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The info above sums it up. Overall very frustrating experience I pay already and it keeps asking me to purchase also lost all my saved stations AND cannot get a hold of customer service to resolve.
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Pros:
  • Cost
Cons:
  • Customer service
Darlene L Ffv

Pandora radio changed its format to one with TWO MAJOR FLAWS!

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1) stations no longer in alphabetical order 2) picture of song playing enlarges so it covers up the ability options to Like, Dislike, Skip, Repeat & Pause WHATS WITH THESE ANNOYING CHANGES that started in February 2023?? What a hassle that ruins the flow of my music!! FIX YOUR FORMAT BACK TO THE WAY IT WAS !
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Preferred solution: Pandora music channel put back to the previous format. Can’t alphabetize stations & STOP enlarging the album cover to fill the screen which block commands. I’m a Pandora Music lover. I don’t know what Pandora Media is!

Kempton W Sba

App won’t work

Im trying to download the Pandora app on my android tablet, older tablet and it says its not compatible. How do I fix it?
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Robert C Djl
map-marker Detroit, Michigan

I need to talk to customer service

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I canceled this almost a year ago and you are still taking it out of my account so Im trying to call to get this fixed all the crap you have to go through to make the call then no answer DO NOT TAKE ANYMORE MONEY FROM MY ACCOUNT YOU DO NOT HAVE PERMISSION I STILL WANT THIS CANCELLED
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User's recommendation: Don’t do it